Administrative Assistant for the Immigrant Services Program

Administrative, Support & Clerical

LifeWorks Community Action is a non-profit organization committed to providing comprehensive support and assistance to individuals and families with low-incomes in Saratoga County and Upper Capital Region. The Immigrant Services Department fosters inclusivity, empowers communities, and advocates for the rights and well-being of immigrants. As we continue to expand our programs and services, we are seeking a detail-oriented and empathetic individual to join our team as an Immigrant Services Administrative Assistant.


The Immigrant Services Administrative Assistant will play a crucial role in supporting the day-to-day operations of our immigrant services programs. This position involves a combination of administrative tasks, client support, and collaboration with various stakeholders to ensure the smooth delivery of services. The ideal candidate will have excellent organizational skills, cultural sensitivity, and a passion for helping immigrants navigate the challenges of resettlement.

Responsibilities:

  • Client Assistance: Provide frontline support to immigrants seeking services, including answering inquiries, scheduling appointments, and directing clients to the appropriate resources.
  • Documentation and Record Keeping: Maintain accurate and up-to-date client records, ensuring compliance with confidentiality and data protection regulations.
  • Administrative Support: Assist in the day-to-day administrative tasks, including filing, data entry, and managing communication channels.
  • Language Assistance: Act as a bridge between clients and staff, offering language interpretation and translation services as needed.
  • Program Coordination: Collaborate with program coordinators to organize workshops, events, and outreach activities aimed at providing valuable information and support to the immigrant community.
  • Community Engagement: Cultivate positive relationships with community partners, government agencies, and other stakeholders to enhance the range and quality of services offered.
  • Cultural Competency: Demonstrate cultural sensitivity and understanding of the unique needs and challenges faced by immigrants, and work to create a supportive and inclusive environment.

Position offers a salary of $40,000 to $45,000 annually

Qualifications: 

  • High school diploma or equivalent (Bachelor's degree preferred).
  • Must be fluent in Spanish and English, including the ability to write, read and
  • speak in both languages.
  • Previous experience in administrative roles or human services.
  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both written and verbal.
  • Commitment to diversity, equity, and inclusion.

How to Apply:

Interested candidates should submit a resume and cover letter to hr@lifeworksaction.com. LifeWorks Community Action is an equal opportunity employer.

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