Call Center Representative

Customer Service Other Entry Level

Alaant Workforce Solutions is hiring a Call Center Representative for an excellent organization in the energy industry, located in Albany, NY. They are well known in the area for top service and are looking to add to their team. Candidates with exceptional customer service skills would do great in this role! 


Don’t miss out on this opportunity to join an organization that really cares about its employees!

Hours and Benefits for the Call Center Representative:

  • Direct hire, 4-day work week!
  • Up to $18.00 per hour
  • Sunday-Wednesday 8am-7pm
  • Excellent benefits including a 401k and employee stock ownership!


Responsibilities for the Call Center Representative:

  • Answer inbound calls and assist customers with questions
  • Process payments 
  • Work to resolve repair issues 
  • Guide product users through features and functionalities 


Requirements for the Call Center Representative:

  • Minimum of two years in an inbound call center
  • Excellent customer service skills


Military Occupation Specialty (M.O.S) Code Equivalents:
Marine: 4100, 4130


To apply directly to this position, please visit the following job link:

https://www.alaant.com/job/?/call-center-representative/14866578


For more details on this role contact:
Abby SerfiIippi, Resource Manager @ 518-689-0709

Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies. 

This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews.  All safety protocols will be strictly followed.

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At Alaant we believe in People First! We Care. We Listen & We Support.

www.alaant.com

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