Commercial Relationship Manager

Financial Services


Glens Falls National Bank & Trust Company is seeking an experienced

Commercial Relationship Manager

This position may be perfect for you if you have experience in:

 Commercial Credit and Banking Products

Communication Skills


About the Position:

Responsible for managing commercial borrower/depositor relationships including new loan requests, cash management/deposit services development of new business, and management/oversight of assigned commercial loan portfolio. Adheres to Loan Policy and work to achieve assigned goals and objectives to support Company strategic plan.


-Identify prospective customers and implement plan for gaining business through researched business development calls, networking, and response to referrals. Continuously develop growing network of referral sources for new business.

-Build/expand existing customer relationships by identifying needs and recommending solutions while effectively handling existing loan requests. Work with current customers to encourage referrals.

-Manage commercial loan portfolio including collection and review of financial information to ensure Company’s interests are protected. Adhere to Loan Policy, department procedures, and applicable Federal/State/Local laws and regulations.

-Formulate and implement strategies to achieve individual and department goals as set by supervisor. Work with colleagues and management to provide guidance, training, and support to reach goals as appropriate.

-Collaborate with other strategic partners within Company to provide full range of products and services, as appropriate, for customers. Participate in team presentations, attend joint networking events, and provide introductions/contacts to stakeholders so customer needs may be fully addressed.

 -Participate actively in community to source business development opportunities and demonstrate our Company’s commitment to local communities.



- Bachelor’s Degree or equivalent experience in business, finance, lending or related field required.

- 5+ years of experience in commercial lending, loan portfolio management, or equivalent banking experience required


- Thorough knowledge of commercial credit analysis and banking products/services preferred

- Solid communications skills, both written and verbal; ability to communicate effectively with customers, co-workers, management, and community/business


-Demonstrated consultative sales and negotiation skills; ability to identify needs, present effective solutions, and close a sale

-Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint

-Proven networking and relationship building skills

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