Director of Community Based Initiatives and Program Support

Nonprofit Healthcare


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GENERAL RESPONSIBILITIES:

The Director of Community-Based Initiatives and Program Support provides overall direction and guidance for community-based programs at Whitney Young Health (WYH) and oversees the operations of these programs. This position serves as the liaison between program staff, WYH fiscal and administrative staff and external funders, sponsoring facilities, and community stakeholders.


SPECIFIC RESPONSIBILITIES:


Program Development and Coordination

  • Direct the operations of the Mobile Health and School-Based Health Center programs.  Assure adequate staffing for the programs and collaborate with appropriate WYH management staff to cover the functions and services provided in these alternative care venues. 
  • Oversee all administrative activities related to programs, including program implementation, development, coordination, evaluation, community education, professional education. Maintain extensive awareness of program constituents, programs, features, benefits and marketing, and presentation materials. 
  • Promote WYH mission throughout geographic area by engaging local stakeholders, actively participating in professional organizations, and developing relationships with community and health care leaders, government officials, health agencies, schools, insurers, and other community-based programs and organizations.


Operations Management

  • Create and oversee the use of appropriate fiscal and administrative reporting mechanisms to support accurate recordkeeping, reporting, revenue maximization, productivity, and grant requests to sustain program activities and seek additional funding sources.
  • Oversee and ensure adherence to grant requirements including but not limited to; report results toward quantitative and qualitative goals regularly, organize and participate in advisory committees, coalition meetings, and quality assurance coordination. 
  • Oversee and ensure program goals align with WYH’s mission, vision, and, goals, and participate in appropriate committee meetings, including but not limited to; Clinical Quality and Improvement Committee, Infection Control and the Environment of Care.
  • Responsible for hiring, retention, disciplinary actions, and termination of non-clinical program staff and ensure competencies of staff through orientation, evaluation, and on-going educational opportunities.
  • Identify and offer training to build skills and create best practices by creating opportunities to advance personal and professional growth and resolve conflicts appropriately in accordance with existing organizational policies and procedures.
  • Ensure that all required medical equipment and supplies are available and meet standards to ensure the health and safety of patients and staff and ensure compliance with local, state, and federal regulation (e.g. JCAHO, OASAS, and NYSDOH).

Patient Safety Activities and Risk Management

  • Facilitate awareness, sensitivity, and responsiveness to program staff concerns through effective two-way communication.
  • Demonstrates excellence in both internal and external customer service.
  • Understands and is able to effectively communicate HIPAA compliance, corporate compliance and patient confidentiality.
  • Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH).
  • Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center.
  • Completes other duties as assigned.

MINIMUM QUALIFICATIONS:

Master’s in Public Health or a related field. A minimum of two (2) years of professional experience in a health related facility. A minimum of two (2) years functioning in a supervisory capacity. Must demonstrate excellence in communication skills with the ability for data analysis. Comprehensive knowledge of writing grants, preparing and managing budgets, and programs. Demonstrated competency in program development, implementation, and evaluation of health related programs. Exceptional understanding of Microsoft Office Suite, electronic health record, and database reporting applications. Local travel is an essential requirement of this position


PREFERRED QUALIFICATIONS:

Master’s Degree with at least three (3) years of management experience in healthcare setting. Ability to work collaboratively and create an environment that encourages innovation and creativity. Success in securing private and government funding awards.  

 

Please be aware that as a facility regulated under Article 28 of the New York State Public Health Law, COVID-19 vaccination is a requirement of employment. Whitney Young Health also requires the COVID-19 booster.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

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