IT Support Technician - Tier II

Information Technology

Alaant is hiring an IT Support Technician for our client located in Albany, NY to join their growing team. They are a managed service provider who provides various platforms to support their client’s IT infrastructure, ranging from managing services, cyber security, and cloud. This role will start out remote and will eventually be an onsite position once everyone is able to be back in house. What you will do: In this role as an IT Support Technician you will be in a client facing role, with the ability to trouble shoot and resolve complex issues, be well versed with servers, virtualization and networking systems. You will be responsible for maintenance updates and upgrades to support various environments to meet the needs of the customers. In this role you should be able to have the working knowledge to work independently with the ability to think outside the box to bring suggestions to the table to support a collaborative work environment. What you will bring: •Associates or bachelor’s degree in related field a plus! •Must have 3+ years with professional experience in a support role •Highly proficient with IP networking such as Firewalls, switches and wireless technologies •Strong working knowledge with Microsoft Operating Systems such as server OS’s •Experience with VMWare •Experience with backup solutions •Strong verbal and written communication •Certifications a plus! Military Occupation Specialty (M.O.S) Code Equivalents: Army: 74B, 255A, Marine: 4025 To apply directly to this position, please visit the following job link: https://www.alaant.com/job/?/it-support-technician---tier-ii/13867768 For more details on this role contact: Megan Ermalowicz at Megan.Ermalowicz@alaant.com, 518-689-0710 phone Alaant Workforce Solutions wants all interested applicants to know we are hiring a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies. Connect with us on LinkedIn, Facebook, Twitter, Instagram & Glassdoor At Alaant we believe in People First! We Care. We Listen & We Support. www.alaant.com

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