Leader, Mail Services #925

Healthcare Media - Print & Broadcast Administrative, Support & Clerical
Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow.  We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds—tech people, numbers people, even people people—working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference—it’s time to make a healthy career move to MVP!

Oversees  day  to day  operations of front-end  Imaging System. Responsible for all aspects of claim  and correspondence workflow including Document  Preparation, Volume  Scanning, Rescanning, Batch  Monitoring  and Reporting in the AnyDoc system in order to facilitate document turn-around time goals. Facilitates mail  flow to ensure  accurate delivery of all internal, incoming and outgoing mail  and packages while creating a highly efficient, cost effective mail  process  for MVP. Implements changes in regards to document design and integrity, address quality, bar-coding and sorting  in order to comply with United States Postal  Service Standards. Oversees  the training, use and maintenance of all automated mail  and shipping equipment. Responsible for the MVP Courier route, the MVP Courier Van and all related aspects of transporting internal and external mail. Interfaces with all MVP departments, including the Regional Offices,  in regards to their imaging, mailing and shipping requirements. Supervises Document Services staff while creating team  atmosphere. Performs  other duties as assigned.




Minimum Education:

AAS degree is strongly preferred; prior experience in a healthcare office  environment also preferred.


Minimum Experience:

Two or more years of imaging system and/or mail  production  experience.

3-5 Years of leadership/supervisor experience in production/manufacturing environment. Experience with digital print and mailing technology.


Required Skills:

 Strong  communication skills  with the ability to interact with all levels of staff.

 Speaks and writes clearly and persuasively in positive or negative situations, demonstrates group presentation skills  and conducts meetings.

 Proficiency in Microsoft Office with heavy emphasis in Excel data  entry,  Word mail  merge and labels and Outlook.


Preferred  Skills:

 AnyDoc or other major scanning system experience preferred.#LI-AD1

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal.  We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more – including how you may become a proud member of our team.

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