Leader, Mail Services #925
Oversees day to day operations of front-end Imaging System. Responsible for all aspects of claim and correspondence workflow including Document Preparation, Volume Scanning, Rescanning, Batch Monitoring and Reporting in the AnyDoc system in order to facilitate document turn-around time goals. Facilitates mail flow to ensure accurate delivery of all internal, incoming and outgoing mail and packages while creating a highly efficient, cost effective mail process for MVP. Implements changes in regards to document design and integrity, address quality, bar-coding and sorting in order to comply with United States Postal Service Standards. Oversees the training, use and maintenance of all automated mail and shipping equipment. Responsible for the MVP Courier route, the MVP Courier Van and all related aspects of transporting internal and external mail. Interfaces with all MVP departments, including the Regional Offices, in regards to their imaging, mailing and shipping requirements. Supervises Document Services staff while creating a team atmosphere. Performs other duties as assigned.
AAS degree is strongly preferred; prior experience in a healthcare office environment also preferred.
Two or more years of imaging system and/or mail production experience.
3-5 Years of leadership/supervisor experience in production/manufacturing environment. Experience with digital print and mailing technology.
• Strong communication skills with the ability to interact with all levels of staff.
• Speaks and writes clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Proficiency in Microsoft Office with heavy emphasis in Excel data entry, Word mail merge and labels and Outlook.
• AnyDoc or other major scanning system experience preferred.#LI-AD1
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at email@example.com
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