Manager, Pharmacy Operations and Clinical Services

Manager, Pharmacy Operations and Clinical Services 

Employment Type: Staff - Administration

Employment Status: Full Time

Semester Appointment Term

Position Summary:

The Manager, Pharmacy Operations and Clinical Services is responsible for the development, design and delivery of direct patient care services in conjunction with the Student Operated Pharmacies. Direct care includes the provisions of medication therapy management, point of care screening, immunization delivery and other health care focused clinical initiatives designed to drive patient outcomes through pharmacy services. The Manager is also responsible for furthering the goal of the pharmacies to allow students the opportunity to practice in a community setting and apply their education in a real-world situation to advance their professional education and growth. The Manager will also precept student pharmacists during their experiential program. The Manager will develop and or review and revise policies, standards, and protocols to enable efficient delivery of direct patient care services consistent with the School’s vision, mission and strategic plan while meeting all state and federal regulatory agencies’ requirements. The Manager will interface with internal and external stakeholders in developing curricular initiatives around the Student Operated Pharmacies and will participate in the delivery of these services and the training of others to do the same.

Major Duties & Responsibilities:

 ● Develops and maintains innovative, future focused clinical pharmacy services in accordance with state and federal regulations, accepted standards, professional practices, and College policies.

 ● Coordinate with area providers to offer clinical pharmacy services to patients of Hometown Health Centers and Whitney M. Young Jr. Health Center and potentially others as the service develops.

 ● Collaborate with appropriate internal and external stakeholders (e.g., DOH, health plans, community service providers, community benefit organizations) regarding the provision of ambulatory care services.

 ● Develop or review and revise appropriate policies for effective point-of-care screening tests.

 ● Oversees and ensures maintenance of screening services and equipment are in compliance with state regulations

 ● Coordinate details of contract screening services (billing, staffing, reimbursement) with key third party administrators and appropriate individuals

 ● Leverages vendors, systems, and technologies to ensure compliance with federal and state laws as well as efficiencies to ensure an operation that is sustainable and aligned with the College’s mission and vision.

Knowledge, Skills and Abilities:

 ● Demonstrates flexibility in staffing and work practices and supports cross training as patient/customer needs required

 ● Excellent written and verbal communication skills; ability to communicate effectively with all levels of employees within the College

 ● Demonstrated ability to work in a team environment, reaffirming the contribution of others to the delivery of care/services to patients/customers

 ● Demonstrates responsible planning and management of resources; performs daily business operations through accuracy of work and compliance with regulations.

 ● Demonstrates the ability to understand complex issues and can break them down into their components for clearer understanding

 ● Demonstrates the ability to understand concepts and ideas and create sound operational implementation and monitoring plans

• Demonstrates knowledge of 340B reimbursement


Required Qualifications

● B.S. and /or Doctor of Pharmacy degree from an accredited college of pharmacy;

● Holds and maintains a valid pharmacist license in the State of New York;

● Certified in one or more of the following: Medication Therapy Management, Immunization, and Diabetes Management and certified to administer immunizations in the State of New York.

● Five years of advanced practice experience or completion of a PGY2 residency program in ambulatory care or community pharmacy.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

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