Member Expert/Floating Member Expert - Halfmoon & North Greenbush Branch

Customer Service Financial Services Banking

A Member Expert demonstrates a highly motivated, positive outgoing personality to ensure an unsurpassed level of member service, meeting and exceeding expectations with every interaction in a branch environment. Maximizes every opportunity to increase membership, open new accounts, refer consumer and real estate loans as well as promote e-services to the membership in the branch. Welcomes both new and existing members as they enter the office, determines needs, directs or assists members as needed. Will assist members at the Express Teller Machines for transactions, such as withdrawals/deposits. 

The Member Expert will be expected to have a thorough knowledge of branch operations, credit union products and services and maintain Notary Public designation. 

Must be comfortable with cross-selling efforts and ability to educate and assist new and existing members. 

It is expected that professionalism, a positive and cooperative attitude, and excellent communication skills be demonstrated at all times. 

Previous credit union/bank financial branch experience preferred.  

Must have vehicle to commute between branches. 

Visit us at to complete an application.

Terri Clasen, Human Resources Department

First New York FCU

2 Wall Street, Albany, NY 12205

First New York Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, transgender status, gender identity or expression, gender dysphoria, sexual orientation, national origin, physical or mental disability, protected veteran status, marital and familial status, domestic violence victim status, known relationship or association with any member of a protected class or other characteristics protected by applicable law.

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