Member Service Representative

First New York FCU is seeking candidates for Member Service Representative (MSR) positions in our branch offices. Experience working in a credit union/bank is required. Our MSR provides credit union services to members in the branch environment. 

Responsibilities include opening new memberships, referring consumer and real estate loans to Loan Sales team, promoting e-banking services and cross selling products/services to benefit member needs. 

Position will entail working as a team to meet branch goals. Candidate will be expected to have or obtain Notary Public designation. Candidate must demonstrate a highly motivated, positive, outgoing personality to ensure an unsurpassed level of member service to meet and exceed expectations with every interaction.

First New York FCU - Human Resources Dept.
Attention: Terri Clasen
2 Wall Street, Albany, NY 12205
e-mail: terri.clasen@firstnewyork.org
Phone (518) 393-1326
Fax (518) 690-4180

First New York Federal Credit Union's goal is to hire and retain diverse, talented, and engaged employees. We provide an atmosphere that enables each individual to contribute to the overall success of the credit union through their unique strengths, skills, and talents. First New York FCU is committed to the principles of equal employment opportunity and affirmative action and providing reasonable accommodations to candidates with disabilities, while complying with all relevant federal and state non-discrimination regulations to include the Rehabilitation Act of 1973, as amended. If you need an accommodation to navigate our site or apply for a position, please send an email to terri.clasen@firstnewyork.org with the nature of your request and your contact information. Requests for reasonable accommodation are considered on a case-by-case basis.

First New York Federal Credit Union is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religious creed, sex, transgender status, gender identity or expression, gender dysphoria, sexual orientation, national origin, physical or mental disability, genetic predisposition or carrier status, marital and familial status, domestic violence victim status, military status, protected Veteran status, known relationship or association with any member of a protected class, or other characteristics protected by applicable law.