Tax Searcher - Collections

Entry Level Administrative, Support & Clerical

Locate and notify customers of delinquent accounts by telephone and/or mail. Collect deposits, payments or fees. Maintain collection and tax search records.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors.

  • Coordinates daily collection calls to delinquent customers and ensure compliance with debt collection laws and regulations.
  • Prepare bankruptcy packets in compliance with bankruptcy laws.
  • Prepares delinquency letters in compliance with regulations and timing requirements.
  • Prepares foreclosure and judgment files for manager’s review.   
  • Searching county websites or books for delinquent taxes in accordance to regulations and timing requirements.
  • Preparing letters in accordance to tax search procedures.
  • Logging information in excel formats.

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