Arrow Financial Corporation

Teller Representative - Clifton Park

Customer Service Financial Services Entry Level Banking

MOVE YOUR CAREER IN THE RIGHT DIRECTION!

Saratoga National Bank & Trust Company is seeking an experienced

Teller Representative  

This opportunity may be perfect for you if you have experience in:   

Relationship Building,   

Cash Handling, and   

Customer Service   

ABOUT THE POSITION  

As a Teller Representative in our Clifton Park office you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch. This position works in our Clifton Park, NY office.

Responsibilities Include:  

• Provide consistent, outstanding customer service by anticipating and reacting to customer needs   

• Process transactions accurately and efficiently   

• Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate   

• Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.   

• Balance cash drawer and adhere to established cash limits   

• Open deposit accounts for customers   

• Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments   

• Adhere to applicable federal regulations and Company policies and procedures  

Skills/Knowledge Requirements:  

• High School Diploma or equivalent experience required   

• 1 to 2 years customer service experience preferred  

Skills/Knowledge:   

• Strong communications skills, both written and verbal; comfortable communicating with customers co-workers and management   

• Problem solving skills   

• Proficient in Microsoft Windows and Microsoft Office Suite: Word, Excel, and Outlook   

ABOUT OUR COMPANY  

We offer a pleasant work environment, career development opportunities, competitive compensation, and an exceptional benefits package. This position works in Clifton Park, NY office.

Saratoga National Bank & Trust Company has been serving the residents and businesses in the Capital Region since 1988. We offer exceptional service and outstanding products, and we are proud of our commitment to the community through both charitable giving and volunteerism. You can rely on our knowledgeable staff for sound advice and quality customer service.  

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.   

Our HR Team serves the more than 500 employees of Arrow Financial Corporation’s subsidiaries – Glens Falls National Bank & Trust Company, Saratoga National Bank & Trust Company, and Upstate Agency Insurance.  

As a multi-bank holding company, Arrow Financial Corporation has over $2 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.   

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.   

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