Unified Communications Engineer

Information Technology

Alaant is hiring a Unified Communications Engineer for our client located in Albany, NY to join their growing team. They are a managed service provider who provides various platforms to support their client’s IT infrastructure, ranging from managing services, cyber security, and cloud. As part of the UC team you will lead projects and installations from beginning to end. 

What you will do:
In this role the Unified Communications Engineer will be in a client facing role, serving in a project manager role working directly to support clients’ needs while managing the planning and implementation of installations. You will not only lead the projects but assist onsite for installations and will be required to travel roughly 20-40% within New York State. You will also be responsible for responding to any service incidents to ensure a prompt resolve for clients and this role requires an on-call basis with occasional availability for nights and weekends for any upgrades/cut-over work.

What you will bring:
•Must have 2+ years of ShorTel Connect/Mitel MiVoice Connect experience
•Must have 4-6 years of VolP and Telecommunications preferably in ShorTel
•Experience with 4+ years with switches, routing configurations and troubleshooting
•Experience with 4+ years with VMware configurations, troubleshooting and maintenance
•Experience with 4+ years working with Windows Server 2012+ or Linux Server configuration
•Strong Project Management experience
•Working knowledge with firewalls, VPN/Remote Access Security/backup solutions
•Strong verbal and written communication a must!
•Ability for travel to client sites and occasional on-call

Military Occupation Specialty (M.O.S) Code Equivalents: Army: 74B, 255A, Marine: 4025

To apply directly to this position, please visit the following job link: https://www.alaant.com/job/?/unified-communications-engineer/13872422

For more details on this role contact: Megan Ermalowicz at Megan.Ermalowicz@alaant.com 518-689-0710 phone

Alaant Workforce Solutions wants all interested applicants to know we are hiring a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies. Connect with us on LinkedIn, Facebook, Twitter, Instagram & Glassdoor 

At Alaant we believe in People First! We Care. We Listen & We Support. www.alaant.com 

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