Appointment Specialist/Lead Generation Specialist

Position is Monday-Friday from 8am-5pm at our headquarters located in Scotia, NY

Skills Needed:

Phone Skill, Customer Service, Sales, Organized, Experience with Excel & Experience with Outlook

Responsibilities:

• Handle in-bound & out-bound lead flow, follow-ups, text and email outreach.
• Develop new sales opportunities by scheduling appointments through outbound calling.
• Learn to overcome objections; ask for an appointment.
• Document and update customer records based on interactions.
• Call and schedule warm and hot leads.

Job Requirements:

• Perform outbound call campaigns from leads provided.
• Answer inbound calls from existing and potential customers.
• Meet and exceed daily outbound call quotas.
• Giving excellent customer service and engaging with each prospect.

Qualifications:

• Minimum 3 year of inside sales and/or customer service experience preferred.
• Strong phone presence and the ability to work in a fast-paced environment required.
• Work hard-play hard mindset.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Superior communication and customer service skills.
• Strong record of positive Customer Satisfaction results.
• Ability to read and comprehend instructions and information.
• Commitment to personal and professional standards of excellence.
• High School Diploma or GED required.

We offer:

• Base pay is based on experience.
• Generous Incentive plan
• Generous PTO
• Paid Holidays
• 401(k)
• 401(k) matching
• Health insurance w/ dental and vision
• Aflac

Our Core Values:

• INTEGRITY
• TEAM APPROACH
• TRANSPARENCY
• POSITIVE ATTITUDE
• ACCOUNTABILITY

Salary Range: $40,000-$52,000 plus commission

To Apply: send resume to lphillips@velocityprint.com