Appointment Specialist/Lead Generation Specialist


Position is Monday-Friday from 8am-5pm at our headquarters located in Scotia, NY

Skills Needed:

Phone Skill, Customer Service, Sales, Organized, Experience with Excel & Experience with Outlook


  • Handle in-bound & out-bound lead flow, follow-ups, text and email outreach.
  • Develop new sales opportunities by scheduling appointments through outbound calling.
  • Learn to overcome objections; ask for an appointment.
  • Document and update customer records based on interactions.
  • Call and schedule warm and hot leads.

Job Requirements:

  • Perform outbound call campaigns from leads provided.
  • Answer inbound calls from existing and potential customers.
  • Meet and exceed daily outbound call quotas.
  • Giving excellent customer service and engaging with each prospect.


  • Minimum 3 year of inside sales and/or customer service experience preferred.
  • Strong phone presence and the ability to work in a fast-paced environment required.
  • Work hard-play hard mindset.
  • Excellent verbal and written communications skills.
  • Strong listening and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Superior communication and customer service skills.
  • Strong record of positive Customer Satisfaction results.
  • Ability to read and comprehend instructions and information.
  • Commitment to personal and professional standards of excellence.
  • High School Diploma or GED required.

We offer:

  • Base pay is based on experience.
  • Generous Incentive plan
  • Generous PTO
  • Paid Holidays
  • 401(k)
  • 401(k) matching
  • Health insurance w/ dental and vision
  • Aflac

Our Core Values:


Salary Range: $40,000-$52,000 plus commission

To Apply: send resume to  

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