Receptionist - Herzog Law Firm

Legal Services

Herzog Law Firm has been providing elder law and estate planning services to the greater Capital Region, Hudson Valley, and Adirondacks since 1946.We value each and every one of our clients, and our goal is to help every individual and family prepare a tailored plan that addresses their specific needs, creates an actionable path to their long-term care goals, and protects their hard-earned assets.

Job description:

Position Summary:

The Receptionist serves as the first point of contact for clients, visitors, and vendors, creating a professional and welcoming environment at the Firm. This role supports the daily operations of the office by managing front-desk activities, answering, and directing calls, scheduling appointments, and assisting with administrative and clerical tasks. The ideal candidate demonstrates professionalism, discretion, and excellent communication skills in all interactions.

Key Responsibilities:

· Greet clients and visitors promptly and courteously, ensuring a positive first impression of the firm.

· Answer and direct incoming calls to appropriate staff or departments; take accurate messages when needed.

· Manage the Firm’s main email inbox, as well as fax and distribute correspondence to the appropriate parties.

· Schedule client appointments, meetings, and conference room reservations as requested by attorneys or staff.

· Maintain the reception area, conference rooms, and common spaces in a clean and organized manner.

· Receive, log, and distribute mail, deliveries, and courier packages.

· Assist with scanning, filing, copying, and other administrative support tasks as needed.

· Maintain office supplies inventory and assist with ordering as required.

· Handle sensitive client information with the highest degree of confidentiality and professionalism.

· Support special projects or administrative initiatives assigned by Firm’s management.

Qualifications:

· High school diploma or equivalent required; associate degree or office administration coursework preferred.

· Prior experience in a professional office setting, preferably in a law firm or similar environment.

· Strong verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and basic knowledge of office equipment.

· Professional demeanor, reliability, and ability to handle confidential information discreetly.

· Ability to multitask and prioritize effectively in a fast-paced environment.

Work Environment:

This position is based on-site in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience:

  • Law Firm Receptionist : 1 year (Preferred)

Ability to Commute:

  • Albany, NY 12211 (Required)

Work Location: In person

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