SSVF Case Manager- Work with veterans and their families

Veterans & Community Housing Coalition

· Conduct outreach to target and identify those veteran/families that are at risk or homeless.

· Provide strengths-based case management to veterans/veteran families who are at risk of losing their housing and/or who are homeless and in need of securing traditional, permanent housing within the 7 counties we serve, either in the office or within the community.

· Transporting clients without transportation for housing specific needs.

· Transporting food from our Food Pantry to Veteran families.

· Provide ineligible veteran/families with appropriate referrals and linkage to other resources.

· Assist clients in obtaining and maintaining entitlements and benefits through local and federal resources that will assist in their long term housing stability.

· Assist veterans with permanent housing transitioning from emergency shelters, institutions and other transitional housing programs.

· Assist clients in achieving goals related to SSVF grant compliance; focuses on meeting the specific needs of each individual or family through development of a service plan to gain self-sufficiency and permanent housing.

· Educate and develop with households a financial budget to ensure long-term housing stability.

· Adhere to the policies and procedures outlined in the SSVF Program Manual including the VA Housing First Model and Rapid Rehousing.

· Collaborate with other local VA Housing Programs (including but not limited to HUD VASH, other SSVF grantees etc.), local housing authorities, housing programs, and local community agencies to achieve successful rapid rehousing or prevention of homelessness.

· Assist participants with completing lease agreements and obtaining other supportive documents such as identification, social security cards and so forth as required by leasing agents/landlords and assist clients in meeting the obligations of tenancy.

· Coordinate supportive activities including forming relationships with local employers, employment assistance programs and job readiness training to improve housing stability.

· Establish and maintain collaborative working relationships with community resources and providers; attends appropriate coalition, CoC/Coordinated Entry and resource meetings.

· Establish relationships with private and public landlords/apartment complexes.

· Attend regional SSVF meetings and trainings as needed.

· Other duties and responsibilities to achieve program mission.

Administrative Responsibilities:

· Maintain files and charts based on fiscal year and category.

· Maintain precise and accurate documentation of case management services, including client files and entries into the HMIS tracking system which includes inputting up-to-date case notes (at least bi-weekly) on case load and enter TFA in HMIS.

· Liaison between SSVF Temporary Financial Assistance Requests and the SSVF Director.

· Keep up-to-date data in the internal SSVF tracking program.

Job Type: Full-time

Pay: $36,000.00 - $38,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
Daily covid screenings, temperature checks, etc.

Work Location: One location


Powered By GrowthZone